Meet Your Clutch Concierge

 

Buying a car is a big deal. For many us, it is one of the biggest purchases of our lives. It should go without saying that most people would want to carry out a transaction of that size with someone with their best interests in mind. Unfortunately, that isn’t always the case in the auto industry. It may not come as a surprise that 81% of consumers hate the car-buying process (dealersocket) and 56% of millennials would rather clean their homes than negotiate with a car dealer. (Beepi Consumer Automotive)

At Clutch, we don’t have salespeople. We have helpful Clutch Concierges that are there to educate you on all your options. They don't wear a suit and tie and they are not paid commission. They drive the car to you to test it out on a no-obligation test drive!

When you order your next test drive you can expect one of these friendly faces to deliver the car to you.

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Clutch Con·ci·erge (n) | The face of Clutch that brings trust and simplicity to each and every customer. Their main focus is giving the best test drive and car buying experience you’ll ever have.

ALLY AND HER SUBARU WRX

ALLY AND HER SUBARU WRX

 

ALLY - CLUTCH CONCIERGE

Meet your Clutch Concierge Ally, a lover of all outside activities, especially extreme sports like snowboarding and off-roading! Her interest in entrepreneurship brought her to Clutch in the spring of 2019 after graduating from Acadia University. With an attraction to innovation and a desire for being behind the wheel, Clutch Concierge was her perfect role. She loves meeting new people and connecting with them on a personal level. She uses her love for cars and translates that into knowledge, making sure that you find the perfect car for your lifestyle.


 
KAITEY “FUELING” UP BETWEEN TEST DRIVES

KAITEY “FUELING” UP BETWEEN TEST DRIVES

KAITEY - CLUTCH CONCIERGE

Meet your Clutch Concierge Kaitey. She’s a friendly automotive and iced-coffee enthusiast who has a background working in traditional dealerships. She applied to be a Clutch Concierge because she was attracted to our car buying model that focuses on the customer experience over the commissioned sales competition. When she’s not at Clutch you can find her hanging with friends and adventuring with her son.


FIL GREETING A CLUTCH CUSTOMER

FIL GREETING A CLUTCH CUSTOMER

FIL - SENIOR CLUTCH CONCIERGE

Meet your Clutch Concierge Fil. A lot of customers find Fil’s nonchalant attitude unexpected in a sea of aggressive commissioned salespeople. But don’t underestimate his laid back character – he knows his stuff. He reviews every vehicle we upload to better help find the perfect car for your lifestyle. When he’s not fulfilling his concierge duties, you can find him watching sports, preparing healthy dishes or doing anything fitness related.


DYLAN AND HIS MAZDA 3 GS-SKY

DYLAN AND HIS MAZDA 3 GS-SKY

DYLAN - CLUTCH CONCIERGE

Meet your Clutch Concierge Dylan. Dylan is our in-house comedian and meme enthusiast, so it goes without saying that he’s approachable and has a great sense of humour. Along with his funny antics, comes a lot of automotive industry experience ranging from detailing to fixing engine problems. He actually just found a great deal on Clutch, this sporty Mazda 3 GS-SKY hatchback which he can load up with his bike and skateboard and explore new spots. He’s excited to find you your Clutch car based on not only your needs but your wants too.


SAM BEHIND THE CAMERA

SAM BEHIND THE CAMERA

SAM - CLUTCH CONCIERGE

Meet your Clutch Concierge Sam. He loves being social and talking to new people. His passion is photography and he spends a lot of time behind the camera. He likes creating a comfortable environment for his clients and this aligns well with the car buying experience that can sometimes be stressful. With Sam, you’ll feel like you’re being heard and understood. He loves hiking, travelling, and finding interesting places to take photos on his days off. He might even have some tips on where to take your first road trip!


NIKKI ZENNING OUT AFTER A GREAT TEST DRIVE

NIKKI ZENNING OUT AFTER A GREAT TEST DRIVE

NIKKI - CLUTCH CONCIERGE

Meet your Clutch Concierge Nikki. She has a background in business admin & marketing and was attracted to Clutch’s refreshing perspective on selling cars. She loves making people smile and genuine connections. When she’s off the clock you can find her meditating and practicing yoga, hanging out with her dogs, or attending music festivals. 


JOSH AND HIS FIAT 500 ABARTH

JOSH AND HIS FIAT 500 ABARTH

JOSH - CLUTCH CONCIERGE

Meet your Clutch Concierge Josh, who answered every question to create this biography with something about cars. He seems to be right where he’s meant to be as his passions include his car, working on his project cars, motorsports, and pretty much anything car-related. He just recently found his dream Clutch car featured above, a Fiat 500 Abarth and also has a handful of project cars like a 1984 Pontiac Firebird. Whether you’re a car enthusiast yourself or even uncertain about which car is right for you, Josh will use his automotive knowledge to guide you in the right direction.


CORBIN READING UP ON GREAT BUSINESS MODELS

CORBIN READING UP ON GREAT BUSINESS MODELS

CORBIN - CLUTCH CONCIERGE

Corbin has played on WHL and ECHL hockey teams in various places all over North America. He also played hockey at Dalhousie for four years while studying commerce. He was most attracted to the fast pace and growth at Clutch. Customers who try Clutch often comment that it’s “the easiest car buying experience they’ve ever had” and, due to the growing demand, we are constantly evolving and allowing our Concierges to find new positions as they become available. Being a fresh Dalhousie graduate, Corbin sees a future at Clutch but currently enjoys learning the ins and outs of the company and connecting with customers. When he’s not at Clutch, you’ll find him on the ice, reading, and living a healthy lifestyle.

MOHAMED AND HIS JAGUAR F-TYPE

MOHAMED AND HIS JAGUAR F-TYPE

MOHAMED - CLUTCH CONCIERGE

Meet your Clutch Concierge Mohamed. He’s a humble soul who’s always positive and is enrolled at Saint Mary’s University. His passion for cars made him curious about Clutch and lead him to apply as a Clutch Concierge. It was a bonus for us that Mo had an awesome personality to go along with his enthusiasm for cars. When he’s not delivering Clutch cars to their new homes, you’ll find him driving this stunning Jaguar F-Type around the city and catching up on the latest auto news. 

LUCAS AND HIS VOLKSWAGEN GOLF-R

LUCAS AND HIS VOLKSWAGEN GOLF-R

LUCAS - CLUTCH CONCIERGE

Meet your Clutch Concierge Lucas. Coming from a background in politics, Lucas wanted to switch industries and always had a desire for the automotive world when he saw that there were big changes on the horizon. He was attracted to Clutch’s refreshing business model and loved the thought of driving around every day and connecting with people. His favourite pastimes are road trips with his wife in his Volkswagen Golf-R and choosing the perfect fantasy football line-up.


ALEX AND HIS 1992 MAZDA MIATA

ALEX AND HIS 1992 MAZDA MIATA

ALEX - SENIOR CONCIERGE/CAR BUYER

Alex was our very first concierge and has been an example of the friendly test drive experience that we now incorporate every time you hit the “See This Car” button. He’s been a car enthusiast his whole life and has a passion for classic cars – like his own 1992 Mazda Miata. He has since found his dream job at Clutch where he sources cars to add to our inventory but still goes on the occasional test drive.  While sourcing for customers, he came across his dream Clutch car to add to his collection, an Audi A3 2.0T Progressiv. When he’s not fulfilling working at Clutch, you’ll find him completing his Bachelor of Management at Dalhousie University, watching formula 1 or going out for all-you-can-eat sushi.



 
Trish Roberts